Category Archives: Insights

Facilities and Real Estate News

  • Virtual reality in realty: Read More
  • Top 10 cities for setting up BPO operations in India: Read More
  • Demonitisation and Realty: Read More
  • Imdaad to showcase role of IOT in FM at The Big Five 2016 in Dubai: Read More
  • CIBSE FM awards 2017 shortlist revealed: Read More
  • Five ways facility managers are helping to revolutionise healthcare: Read More
  • Commendable initiative by Johnson Controls to donate millions of volunteer hours back to the community – Indian FM should take note: Read More
  • Celebrating blue collar workers in Dubai: Read More
  • Patent filed by HDFC Red for first of its kind Real Estate Congruence Engine – Machine Learning and AI to help buyers get their dream homes: Read More
  • Realx.in – Startup that lets you have fractional ownership in Real Estate: Read More
  • Interview with Raja Seetharaman, Founder Propstack – CRE analytics and Marketing Services Portal: Read More
  • Idle PF accounts will earn interest too, Over 90 million subscribers to benefit: Read More
  • Now a WIKI for building services to help FMS in tall structures: Read More
  • Five tech trends that may have a role in FM too: Read More
  • An AI product that can automate usage of machines in FM: Read More

Aggregated from various Publishers.

Facilities and Real Estate News

  • Amazon likely to move into Pune’s Inorbit: Read More
  • Dutch Pension Fund APG and Xander to co-invest in Indian Retail: Read More
  • Gurugram attracts over over USD 1 billion in real estate investment this year: Read More
  • Abott to setup innovation hub in India: Read More
  • Burman GSC buys back Ascendas’ stake in commercial property OneHub: Read More
  • Air India Engineering services eye INR 200 Cr revenue next fiscal: Read More
  • New Employees wont get PF dues if employers don’t get UANs e-verified: Read More
  • EPFO’s UAN 2.0 in the works-10 Things one should know about the new initiative: Read More
  • Canadian Brookfiled targets Indian Infrastructure as stressed assets rise: Read More
  • EPFO issues guidelines to settle death claims in 7 days: Read More
  • Where does your Pension Amount go in EPF scheme?: Read More
  • Is Indian Realty ready for crowdfunding? Read More
  • JLL India’s residential services win big in 2016 Asian Real Estate Leadership Awards in Dubai: Read More
  • BroEx acquires property tech startup REXPROP: Read More

Aggregated from various publishers. Rights remain with respective content owners

Facilities and Real Estate News

  • Govt notifies real estate regulatory act rules for union territories: Read More
  • UBS leases big in K Raheja’s SEZ in Navi Mumbai: Read More
  • 6 things you must know about Employee Provident Fund: Read More
  • Bosch keen to tap opportunities in Smart Cities space: Read More
  • RBI’s home price index rises in first quarter: Read More
  • Office ka “chhota” pack – Co-working space and Startups: Read More
  • 9.6 Mn of grade A office space absorbed in Q3-Southern cities dominate: Read More
  • Tata Housing and Macquarie to jointly in premium residential projects: Read More
  • Snapdeal to opt for co-working spaces in many cities: Read More
  • Career as a Real Estate Broker?: Read More
  • How the promise of GST is hotting up Nagpur’s warehousing real estate: Read More
  • Ex Microsoft employees raise capital to build a web based venture (Optio3) to manage interconnected devices in commercial buildings: Read More
  • 5 ways window films can protect your facilities: Read More
  • JLL invests in realty tech startup Foyr: Read More

 

Aggregated from various publishers. Rights with respective content owners

Facilities and Real Estate News

  • Retail real estate expects 13 million sq ft of Mall Supply – C&W: Read More
  • Real estate industry to gain most from RBI rate cut: Read More
  • Amazon and Flipkart shopping for office space in Bangalore: Read More
  • Blackstone-Embassy eye India’s first REIT listing in FY 16 – Plan to raise INR 5000 Cr: Read More
  • RP-Sanjiv Goenka group forays into real estate: Read More
  • PVR set to buy Chennai’s movie exhibition company SPI Cinemas: Read More
  • Did you know there is a dedicated TV channel for the real estate sector? Read More
  • German Real Estate: KKR plans to plough in USD 6 billion: Read More
  • Air India eyes INR 1000 Cr MRO facility in Nagpur: Read More
  • Adani, SunEdison to construct Solar Photovoltaic manufacturing facility in India: Read More
  • Teamlease, IKYA considering IPO: Read More
  • Some international CRE news: Read More
  • Chandigarh may be the first Indian Smart City: Read More
  • Hiranandani gets green nod for LNG terminal: Read More
  • Office space leasing grows 11 % in 2014: Read More

Aggregated from Various Publishers. Rights rest with respective publishers.

Facilities and Real Estate News

  • Johnson Controls planning to sell its Facilities Management business: Read More
  • Air India set to open Asia’s biggest MRO facility: Read More
  • Bloomberg TV’s top Indian Real Estate Developers: Read More
  • Blackstone set to become India’s largest office assets owner: Read More
  • Real estate hotspots in South India: Read More
  • Energy efficiency critical to achieving Smart Cities in India: Read More
  • East India Company planning to launch branded service apartments: Read More
  • FSI – How Indian cities compare? Read More
  • Private equity giant KKR enters Indian Real Estate Market: Read More
  • Ford spending $25 million to install LED lighting in its factories: Read More
  • India HVAC market and forecasts: Read More
  • Hines Group makes a $250 million bet on India: Read More
  • CInepolis to invest INR 1000 crores to touch the 400 screen mark: Read More
  • Govt cancels SEZs of Hindalco, Essar and Adani: Read More
  • Indian REITs – The retail opportunity: Read More
  • Whats wrong with the skill development industry in India: Read More

Aggregated from Various Publishers

INSIDE FM JOBS (IFJ) – Interview with Mr Joseph Reddy, GM Administration and Facilities at Hiranandani

 

 

 

 

 

You don’t enter a Facility Manager’s cabin and expect a legal discussion in progress. The INSIDE FM JOBS (IFJ) team Vineet Pandey (co-founder kaarya facilities) and Dinesh Ahuja; visited Mr Joseph Reddy – GM Facilities and Administration at Hiranandani Developers; just as he was wrapping up a meet with his team to discuss various functional issues. It helps that in addition to being an expert Facility Manager and Administration Services Specialist, Master of Corporate Real Estate; accredited with MRICS, an MBA; Mr Reddy also has a degree in law.

We are quite surprised with your legal proficiency?

Well this is what happens when you are responsible for 300 acres of township with so many stakeholders (smiling). I am responsible for the Hiranandani Township at Powai which is home to 5000 plus apartments and 8 million sq. ft. plus of commercial space as well as various value added facilities and amenities such as schools, hospital, retail, club houses and other civic amenities. In addition to entire upkeep, maintenance and administration, I also have to manage the local ecosystem.

It helps that I have a law degree because with so many interest groups at play – local community, tenants, vendors, partners, staff, government agencies etc; you need to be objective and you need to be always on the right side of law.

The entire common infrastructure that you see such as roads, gardens, landscaping etc. comes under our purview and requires more than 1000 people working in tandem across our rolls as well as our vendors’ rolls. My administration and facilities team of 20 officers, managers and Sr Managers have a supervisory and management role in this township.

We have also been fortunate that right from the beginning, Hiranandanis’ have had a vision of providing the best in terms of assets and services to their townships, which makes our jobs relatively easier. Assets that are responsible for power, water, drainage, hygiene, safety, security, etc. have always been world class and the company founders have never compromised on these aspects.

With so many services to offer and so many lives being touched, there are opportunistic forces that want a bite of this and hence many claims and counterclaims that can only be addressed legally.

WP_20140823_004

Tell us about your journey?

I did my degree in Law in 1995 and also completed my Post Graduate in Industrial Relations and Personnel Management. My first job was with the CISF (Central Industrial Security Force, an entity under the Ministry of Home Affairs). This assignment exposed me to myriad facilities across the country. Here my skills at investigation, facilities mapping, designing solutions/SOPs came to the fore. After CISF, I worked briefly with National Dairy Deveopment Board, Mukund Iron & Steel and Walchand Group.

I also consulted briefly for a year and worked with an FM company in 2001 and helped them diversify into multiple service lines. Today this same organization is one of the largest FM service providers in the country.

And finally I joined Hiranandani group and I have been with them for the last 11 years.

What’s your mantra to managing such a large facility?

I am a big believer that the minutest of operations need to be converted into SOPs. Once we have SOPs in place, let your systems and processes drive its execution and monitoring.

With respect to this facility, there are clear accountabilities and the operations procedures are very well laid out. My department is ISO certified. I run the facility through a multi layer governance system comprising of Site Operations Meetings, Issue Escalations Systems, Monthly Management Reports and finally an exhaustive system of audits – internal and external – that critically audit every operations deliverables.

Finally the most important barometer that tells you if the facility is running smoothly or not is your customer. If our customers are satisfied (all those who consume our facility services); my job is well done.

Describe your leadership style?

A leader needs to be an expert in his domain. In our industry, when we deal with so many issues; we can never have expertise across all aspects but we should have a firm grip on operations. We need to be at helm, in command and be willing to seek expertise from peers, external agencies and sometimes even our subordinates. I personally have a very positive attitude towards life and zero tolerance for office politics. I believe loyalty cannot be won on cheap concessions. You need to be open to listening to your team’s concerns and you should have the cognition to guide or even sometimes solve their issues.

 Other than the hygiene requirements of a leader in terms of domain, I believe that there are 3 competencies that are absolutely critical to succeed – 1) People Management 2) Operations Management and 3) Issues/Crisis/Problem Management.

 What is the difference between say managing a township and a stand-alone property?

Township Administration is not simple. Like I said, in addition to monitoring facilities operations; here you also need to manage native communities. You have after all created a township in a place, which did not have such infrastructure. There are aspects of land claims, demands for employment, expectations of contributions to local social programs, clamor from anti social elements for doles etc.

At our end, what drives us is our clarity of vision; that we are here to develop infrastructure in a profitable, ethical manner that also benefits the local community.

Once you have an understanding of this, all your actions are towards this overall vision.

Which means that while we are developing profitable operations, we also make it a point to contribute significantly to the local community initiatives. We work with a host of local government and non-government bodies in areas of health, education, employment, hygiene and recreation. Our hospital, school, gardens, recreation facilities, financial contributions are a testimony to this.

However in-spite of our best efforts, there are always anti-social elements , which we are well equipped to deal with. At such instances, our responses are legal and objective because we know we are on the right side of law.

 Any advice you have out of our vast experience?

Every industry is dynamic and constantly evolving which means we cannot stop our education. I enroll myself to various training programs and am always on the lookout for what’s new and how to better equip myself.

As a practice I try to surround myself with people from different streams – some are strategy consultants, some developers, some corporate real estate Leaders, some lawyers, some academicians, some facility managers, some government officers and some even from the Police. I had also taken up the challenge of being co-faculty for international seminars, member of international panel discussions and other forums. The idea is to open your mind to multiple inputs. This keeps your intellect & cognitive abilities sharp and growing.

Finally you need to have a strategy for everything. Work out where you want to be and how you will get before immersing into execution. This planning mindset will ensure that more often than not, you are successful in your initiatives.

 

vineet@kaarya.co.in

 

INSIDE FM JOBS is a periodic feature of Kaaryaindia.wordpress.com blog and owned by Kaarya Facilities and Services Pvt. Ltd. The blog reaches out to more than 1000 facility and CRE professionals

If you wish your company to be featured, write to corp@kaarya.co.in

 

 

Real Estate and Facilities News

  • PE investment in real estate to cross INR 12,000 Cr: Read More
  • What can PM’s “Digital India” plan achieve?: Read More
  • British Facilities company in a bind for accepting multi million pound deal to service Guantanamo Bay Naval Base: Read More
  • Futuristic Home Improvements that may have applications in the corporate world too: Read More
  • MNCs preferring to buy office space rather than leasing: Read More
  • SnapDeal launches Real Estate Category: Read More
  • Paper cup recycling project kicks off at Arsenal’s Emirates Stadium: Read More
  • Mumbai Airport (MIAL) begins sub-leasing of land for real estate development: Read More
  • Top Real Estate Roundup: Read More
  • e-Learning initiative to counter Facility Manager’s lack of green skills: Read More
  • New trends in Mall Space Optimization: Read More
  • Ascendas’s International Tech Park Pune wins commercial property of the year at “The Realty Plus Excellence Awards 2014”: Read More
  • How to fund government’s vision of “Housing for all by 2022”: Read More
  • Case Study: Biogas Methane Plant at Pepsico Pune: Read More

Aggregated from various publishers