Came across a very interesting read addressing the topic for this post. So what does a facility manager manage? Bernard Williams’ pioneering and seminal work has helped define FM for us and very simply captures facilities management as standing on the 3 pillars of Productivity, Economics, and Human Resources.
As soon as we delve into his perspective, the fact that facility managers ought to stand out more and think like business leaders becomes paramount.
In summary, an FM is responsible for day to day operations and maintenance of every facility that helps run the property/office/real estate. To move to the next level, he/she ought to alter / innovate existing systems.
Cost pressures are a reality and it is here that an FM ought to be involved in the planning and budgeting processes of the business. Going green is another aspect that FMs today need to look at seriously as it has significant cost benefits, improved employee environment and business image. What more could the Management ask for?
Critically, the expectation of emergency preparedness has always been from the facility manager whether in case of man made destruction, technological failures or nature’s forces.
There is obviously more to an FM’s job and the day he/she starts looking at facilities as communities, starts getting more involved with planning in addition to daily operations; and believes in his/her role as a “business enabler & constituent”; that would be the beginning of a new chapter in facilities services in India.